Privacy Policy

Privacy Policy

Effective Date: April 16, 2025

This Privacy Policy (“Policy”) explains how Peninsula Plumbing Solutions Inc collects, uses, and protects personal information when you visit our website (the “Site”) or interact with our online services.

1. Information We Collect

We collect personal information that you voluntarily provide when you request services or contact us. This includes:

• Name and Email address
• Physical address (for service delivery)
• Phone number

2. Payment & Security

Payments are handled via secure third-party processors. Peninsula Plumbing Solutions Inc does not store your full credit card details. We use SSL encryption to protect your data during transmission.

3. Cookies and Tracking

We use session cookies to improve site navigation. We also use Google Analytics to understand visitor trends. These tools collect aggregate data (like browser type) and do not identify you personally.

4. How We Use Information

• To schedule and manage plumbing services.
• To respond to quotes and inquiries.
• To improve our website performance.

Note: We do not sell or rent your personal information to third parties.

5. SMS / Text Message Communications

Users opt in to receive SMS communications by checking an SMS consent checkbox on our website service request form before any messages are sent. The checkbox is not pre-selected.

By providing express written consent through this checkbox, users agree to receive service-related text messages from Peninsula Plumbing Solutions Inc.

These messages may include:

• Appointment confirmations
• Scheduling updates
• Technician arrival notifications
• Service follow-ups
• Customer support responses

Message frequency varies based on service activity.

Message and data rates may apply.

Consent to receive text messages is not a condition of purchase.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at (650) 549-9242.

Note: We do not sell, rent, or share phone numbers with third parties for marketing purposes.